We're here to help you
One Nevada Credit Union provides multiple ways to get in touch. Members can find phone numbers for direct assistance, email contacts for specific inquiries, and a list of branch locations with hours for in-person service, ensuring convenient support for all banking needs.
Connecting with One Nevada Credit Union is straightforward, designed to give you access to the support you need when you need it. We understand that your banking questions and service requests can arise at any time, which is why we offer several convenient contact methods. Whether you prefer to speak with someone directly, send a detailed inquiry, or visit us in person, we have options to suit your preference.
Our goal is to provide accessible and responsive member service. We encourage you to choose the method that best fits your immediate need. For general inquiries, our main contact lines are available during business hours, staffed by knowledgeable representatives ready to assist you with account information, transaction details, or service setup. For more specific issues, direct email contacts or scheduled in-branch appointments can provide a more focused discussion.
For immediate assistance or detailed discussions, contacting One Nevada Credit Union by phone is often the quickest way to resolve your questions. Our main member service line is available Monday through Friday from 8:00 AM to 6:00 PM PST and Saturdays from 9:00 AM to 1:00 PM PST. You can reach us at 702-457-1000 or toll-free at 800-388-3000. These numbers connect you directly to our team for help with your accounts, technical support, or general inquiries.
When contacting us via email, please allow up to one business day for a response. For security reasons, avoid including sensitive account numbers or personal identification information in initial email communications unless using a secure messaging system provided by One Nevada Credit Union. For more information on secure communication practices, refer to resources like the Consumer Financial Protection Bureau.
For services that require in-person interaction, such as opening new accounts, applying for specific products, or discussing complex financial matters, visiting a One Nevada Credit Union branch is the best option. Our branches are staffed with experienced professionals who can provide personalized guidance and support. We have several convenient locations across Nevada to serve our members.
"Our branch teams are here to provide personalized service and answer all your banking questions face-to-face."
Before your visit, we recommend checking the specific branch hours, as they can vary. You can find detailed information, including addresses and operating hours for all One Nevada Credit Union locations, on our website's 'Locations' page. For instance, our main Las Vegas branch is located at 2645 S. Eastern Ave, Las Vegas, NV 89169, open Monday-Friday 9:00 AM - 5:00 PM. We also have branches in Reno, Henderson, and Carson City. You can use our branch locator tool online to find the closest branch to your current location.
| Contact Method | Purpose | Availability | Contact Details |
|---|---|---|---|
| Phone | General inquiries, account support, technical help | Mon-Fri: 8 AM - 6 PM PST, Sat: 9 AM - 1 PM PST | 702-457-1000 / 800-388-3000 |
| Email (Secure Messaging) | Non-urgent questions, document submission | 24/7 (Response within 1 business day) | Via secure portal after login |
| Branch Visit | New accounts, specific product applications, cash services | Varies by location (check website) | Find locations on our website |
| Lost/Stolen Card | Immediate reporting of compromised cards | 24/7 | 800-388-3000 |
One Nevada Credit Union